Customer Service

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Will an item be restocked if sold out?

All items posted are what we have in our personal possession. We will try to our best to bring items back that are in high demand, but we cannot guarantee the item will be available in the future. If interested in an item we suggest you purchase, as quantities are low due to our ever changing inventory. On the bright side, you'll probably be the only one that you know with that piece :)

How much is shipping?

We do not profit from shipping charges. Cost of shipping is what we pay for packaging and postage. All orders will incur a shipping charge of $5.95 (delivery confirmation included). USPS Priority is the preferred method of delivery.

Why didn't I receive free shipping?

We currently offer free shipping in the United States when orders of $65 or more are placed. Although there is an option to select free shipping, shipping charges will not be deducted from your total on Paypal's checkout unless your shopping cart has a total of $65. If your total is not $65, a charge for shipping will be reflected in your total on the checkout page.

Do you ship to unconfirmed addresses?

To maintain seller/buyer protection offered by Paypal, we currently do not offer shipping to unconfirmed addresses. If you order is placed using an unconfirmed address, your order will be refunded but we welcome you to order again using a confirmed address.

How long will it take for my item(s) to be shipped?

Items are packaged and shipped within 48 hours (weekends are not included) of receiving payment. A notification via e-mail will be automatically sent when a shipping label has been created. You can expect your item to be in possession of the post office the next day. USPS Priority Mail is utilized for all shipments, with the exception of orders which qualify for free shipping.

What is your return policy?

We gladly accept returns of defective merchandise only. Returns will be accepted within 14 days of delivery for a full refund.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.